RCS Paradigm

The RCS Paradigm follows three core pathways: Improved patient outcomes, Cost containment and the Reduction of burden on patients and their caregivers. These principals offer our clients a unique synergy that brings about a multiplier effect of benefits.

Improved patient outcomes

We provide our clients with a comprehensive pharmacy solution that addresses all facets of pharmacy care. Our systems dramatically improve efficiency and accuracy. Our clients routinely perform well under the review of surveyors and their patients experience a higher level of satisfaction.

Our information technologies and medication record interfaces ensure the sanctity of patient profiles and present our partners with unparalleled access and connectivity.

The net result of our efforts and resource utilization is reduced secondary medical interventions, unnecessary side effects, drug interactions and hospitalizations. The goal of all medical intervention should be improved patient outcomes. The success of the care plan is the responsibility of all providers in the chain of care.

We acknowledge the responsibility of our position in the continuity of care and understand the necessity to continue the progression of outcomes based health care solutions.

ADVANCED TECHNOLOGIES

RCS engineers pharmacy solutions utilizing an array of advanced technologies. Our relentless efforts to develop and install cutting edge systems have greatly improved the success of our clients. You can be assured that with RCS as your pharmacy provider, you will have a distinct advantage in the arena of technological resources.

Our facilities are equipped with a number of automated packaging systems. We offer our clients the opportunity to choose the solution that best meets their needs and an extraordinary level of customization.

Our labeling options include visual recognition of patient and medications. This provides an exceptional level of confidence and has been proven to increase the efficiency and accuracy of medication administration. Med-Pass times are greatly reduced and compliance is markedly improved.

“It’s amazing how proficient we have become with medication administration. Even our new employees are able to administer mediations quickly and accurately. The RCS packaging is a huge improvement.” C.G., Director of Nursing

Drug selection and medication management are vital in the current managed care environment. Our advanced DUR screening measures and Medicare formulary identification software provide our partners with explicit information and guidance to optimize the drug selection process.

“RCS has been a real asset to our staff. Navigating formularies in a managed care environment is a real challenge and incredibly frustrating. Their assistance has been invaluable.” A.R., Medical Director

Our award winning Electronic Medication Record system is capable of direct interface with the majority of facility platforms. This state of the art technology provides us with the ability to generate countless customized reports.

One such report that has been of great benefit is our Anticholinergic Burden Score. This establishes a score to determine the patient’s risk of falls based on the medications in their profiles. This information greatly assists in the prevention of falls.

In keeping with our commitment to provide our clients with the most cutting edge advancements, we have partnered with the leader in genomic enzymatic screening technology. Our systems are now capable of assessing patients at risk and producing an enzymatic profile to provides prescribers with an explicit understanding of their biochemistry.

This innovation has the potential to dramatically reduce side effects and drug interactions while reducing secondary health expenditures and hospitalizations. Once the patient’s enzymatic make-up has been established, our systems continue to provide guidance while the patient is under our care. This innovation provides our clients with an extraordinary advantage over other providers and has a definitive effect on outcomes and cost containment.

PARTNERS IN CARE

RCS embraces the that the truest measure of our success is the success of our clients. We acknowledge our role in the continuity of care and are proud of our contributions to the well-being of the patients and the facilities that we service.

A common concern expressed my many caregivers is difficulty when communicating with their pharmacy provider. Delays in communication bring about substantial challenges for caregivers. This puts patients at risk and negatively affects the performance of the facilities. RCS provides extraordinary access to team members and continuity for the resolution of requests and concerns. We provide direct access to key team members and a variety of pathways to connect.

“Every time we called our previous provider we got a different person at a different location. We had to explain the issue over and over. It was a huge waste of time. It has been such a pleasure dealing with RCS, their staff is incredibly responsive.” J.M. Executive Director of Memory Care Facility

Reliant Care Solutions provides a comprehensive clinical pharmacy package to accompany our intelligent pharmacy distribution as a value-added service. Our clinical specialists utilize extensive screening technologies and interface with prescribers to assist in patient care. The systematic review of drug utilization contributes to patient outcomes and assists in cost containment. Our understanding of Medicare D and insurance formularies provide our partners and their patients with an added measure of confidence.

Our service includes education, training and orientation of facility staff members. Our team provides materials and training to our partners prior to the initiation of service. We assist in the conversion of medication records and provide extensive access and contact with our key team members. We preform med-pass observation and have consultant pharmacy service available for periodic review.

RCS will assist in our partners’ preparation for survey and be available during and review if desired. Our team members routinely participate in committee meetings and clinical care plan evaluations.

“I’ve never seen a pharmacist at a Care Plan Meeting. It’s really useful to having their input. This facility is in good hands.” T.P., CMS Surveyor.